What is telehealth physiotherapy?
This is the delivery of health care information and services specific to you and your needs via electronic communication. That is management and treatment of your musculoskeletal, pain and pelvic health issues .
What are the benefits of telehealth physiotherapy?
There are numerous benefits it can offer, that is
– Able to receive to expert physiotherapy advice and treatment in the comfort of your home,
– Provides convenience
– Easy access to specialized services
– Empower yourself and take control over your recovery
Will I be covered under my insurance or ACC?
ACC has recently approved funding for patients to access physio via telehealth during the Covid-19 Lockdown to stop the spread. Most insurance companies have followed suit, but it may take just a phone call to clarify they include the service.
Can anyone in the world access these services?
No, this is only valid for people residing in New Zealand.
Will my session be recorded?
No. This can be arranged on request. We will be using a secure online platform called physitrack that is encrypted. We ask that you download the app via this link prior to the session on to your device (smartphone or tablet) or via this link if using a desktop computer.
What equipment will I need?
All you need is a good internet connection and a webcam and a private quiet space. The physiitrack app will enable us to set up customized exercises with pictures, videos and instructions as well as educational materials and questionnaires as required.